Privacy Policy (LUQIA TECHNOLOGY , REGISTRATION No - 1522108)

Welcome to LUQIA TECHNOLOGY , License No - 1522108 . Your privacy is important to us. This Privacy Policy document outlines the types of personal information that is collected and recorded by Luqia, and how we use it. By using our website and mobile app, luqia.ae, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information when you use Luqia: personal information and non-personal information.

Personal Information:

When you register on Luqia, we collect personal details that may include:

• Name
• Email address
• Phone number
• Location (UAE and surrounding regions)
• Religious preferences
• Demographic information
• Profile pictures and other media uploaded by users
• Details of your matrimonial preferences

Non-Personal Information:

We may also collect non-personal information such as your device information, browser type, IP address, and other technical data to improve the functionality and performance of our website and app.

2. How We Use Your Information

The information we collect is used in the following ways:

• To provide and maintain our services
• To personalize your experience on the app
• To communicate with you about your profile or account
• To improve our website and mobile app functionality
• To send promotional emails (if you opt-in)
• To detect and prevent fraud or misuse of our services

3. How We Protect Your Data

We take the protection of your personal data seriously. We employ a variety of security measures, including encryption, secure data storage, and firewalls, to help protect your information from unauthorized access or disclosure.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

• With trusted third-party service providers who assist us in operating our services (e.g., hosting, payment processors, etc.), but they are only allowed to use your data for purposes related to their services.
• When required by law, such as to comply with a legal process or to protect our rights, property, or safety.
• With your consent or at your direction, such as when you share your profile information with potential matches or others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on Luqia. These cookies allow us to analyze trends, manage the website, and track your usage patterns. You can disable cookies in your browser settings, but this may affect your experience with the website or app.

6. Your Rights

You have the right to:

• Access the personal information we have about you
• Request corrections or updates to your data
• Request that we delete your personal information
• Withdraw your consent at any time (if we rely on your consent for processing)

To exercise your rights, please contact us at info@luqia.ae.

7. Children's Privacy

Luqia is not intended for users under the age of 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal data of a child under 18, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Last updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

9. Sumsub Integration

Our app uses Sumsub as a third-party identity verification provider. During verification, users may be asked to complete liveness verification and submit identity documents. Face/liveness data is used only to verify that the user is a real person and to match the user with their submitted identity document. This data is used for identity verification, fraud prevention, account safety, and compliance purposes only. We do not use face data for advertising, analytics, tracking, or profiling. Face/liveness data is processed and stored by Sumsub and is not sold or shared with advertisers or unrelated third parties. Verification data is retained only as long as necessary for verification, fraud prevention, legal, regulatory, and compliance requirements.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@luqia.ae